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I've replaced the battery and my Emojibator still doesn't work, what do I do?Updated 2 years ago

The most common cause of vibrator malfunction is due to the plastic insulation sleeve being improperly inserted, damaged, or removed. The sleeve should remain inserted at all times and should sit 90 degrees from the copper coil, as demonstrated here.

If this does not resolve your issue, please email our support team and we will be happy to assist. If you purchased your product less than one year ago, you may still be under warranty.

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