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Returns & Refunds

3 articles

Purchases made directly from Emojibator.com may be returned within 90 days of receipt for a refund in the form of store credit, which never expires.

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Do you accept returns or refunds?

Unopened purchases made directly from Emojibator.com may be returned within 90 days of receipt for a refund in the form of store credit, which never expires. Due to the sanitary nature of our products, we cannot accept returns for opened products. Re

Is my Emojibator under warranty?

Yes, we will replace your vibrator for up to one year from your original purchase. Please file a claim with our support team. This warranty excludes normal depletion of consumable parts such as batteries unless failure has occurred due to a defect in

I've replaced the battery and my Emojibator still doesn't work, what do I do?

The most common cause of vibrator malfunction is due to the plastic insulation sleeve being improperly inserted, damaged, or removed. The sleeve should remain inserted at all times and should sit 90 degrees from the copper coil, as demonstrated here.